Terms of use

The website is an information and marketing platform. Any trading is carried out with the licensed entity that provides the relevant service, not through this website alone. If you do not agree with these terms, do not use the site.

1. Use of the website and services

You may use the site and platform only for lawful purposes and in line with these terms. You must be at least 18, legally able to enter a contract and resident in a place where the services may lawfully be offered to you.

You are responsible for the accuracy of the information you give, for keeping your sign-in details private and for everything done under your account. Tell us immediately about any unauthorised use.

By continuing, you confirm that you have read and understood these terms and that the information you provide to us is true and complete.

2. Restrictions

You may not copy, resell or modify the site, scrape its data at scale, reverse engineer the software or use it to build a competing product. You may not interfere with how the site works or try to reach parts of it you are not allowed to access.

We may restrict or end access for anyone who breaks these rules or who creates risk for other users.

These restrictions protect other users as well as us. For example, automated scraping puts load on shared systems and can slow the service for everyone who relies on it.

3. Promotional material and newsletters

If you agree, we send marketing messages about our products. They are for information and are not personal advice. You can opt out at any time through the link in the message or by emailing us.

Offers and promotions have their own conditions, which we show with the offer. We may withdraw a promotion at any time before you accept it.

Promotional emails may be paused or ended if we reasonably believe they are not welcome. You will still receive service messages, such as security alerts and changes to these terms.

4. Intellectual property

The site, its design, text, software, logo and data are owned by us or our licensors and are protected by copyright and trade mark law. We give you a limited, non-exclusive right to view the site for your own personal use.

Nothing here transfers ownership to you. Using our name or logo without written permission is not allowed.

If you send us feedback or ideas, you allow us to use them without payment or credit, unless we agree otherwise in writing. You keep ownership of anything you lawfully created and uploaded.

5. Privacy

We collect and use personal information as set out in our Privacy Policy, which forms part of these terms. By using the site you agree to that use.

Please read the policy to understand your rights, including access and correction.

Where the law requires your consent for a particular use of information, we ask for it separately from these terms, and you can say no without losing access to the core service.

6. Links

The site may link to other websites, such as exchanges or payment providers. We do not control them, and we are not responsible for their content or practices. A link is not an endorsement.

Check the terms and privacy policy of any third-party site before you use it.

A site we link to may change or disappear without notice. If you find a broken or harmful link, please let us know so that we can remove it.

7. Prohibited use

You must not break any law, send spam, attempt to attack or overload our systems, introduce malware, impersonate another person, infringe someone else’s intellectual property rights or use the platform for money laundering or fraud.

We may report unlawful conduct to the authorities and cooperate with investigations.

We may suspend access immediately while we investigate suspected misuse, and may keep records of what happened. Where it is safe and lawful to do so, we will tell you why.

8. Support

Support is available by email at [email protected] and through your account manager during the hours shown on the Contact page. Support explains how features work. It does not give personal financial advice.

Support times may be affected by public holidays and unexpected demand. Urgent security matters are escalated outside normal hours through your account manager.

9. Disclaimer of warranties

The site and information are provided “as is” and “as available”. We try to keep content accurate and complete but make no promise that it is error-free, current or uninterrupted. Analysis is for information only and is not a recommendation.

Nothing we publish guarantees any investment result. Past performance does not predict future results. Nothing in these terms limits rights you have under the Australian Consumer Law that cannot be excluded.

Trading and investment carry risk. Information, charts and analysis on the site are general and do not take into account your objectives, financial situation or needs. You should consider whether the information is right for you before acting on it.

10. Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential loss, loss of profit or loss arising from market movement, third-party failures, outages or your reliance on information on the site. Our total liability for a claim is limited to the amount you paid us in the 12 months before it arose.

This does not exclude liability that cannot lawfully be excluded, including for fraud.

Nothing in these terms excludes or limits any right or remedy you have under the Australian Consumer Law where that right cannot be excluded. Some limits apply only to the extent the law allows.

11. Indemnity

You agree to compensate us for loss, claims and reasonable costs that result from your breach of these terms, your unlawful use of the platform or your infringement of anyone’s rights.

This applies only to the extent the loss is caused by you.

We may ask you to cooperate with us in defending any claim that falls under this indemnity, and we will act reasonably in doing so and in agreeing any settlement.

12. General provisions

We may change these terms at any time. Changes take effect when the updated version is published on this page, so please check it from time to time. If a clause is held unenforceable, the rest continues to apply.

These terms are governed by the laws of New South Wales, Australia, and the courts of that state have non-exclusive jurisdiction.

If we do not enforce a right straight away, that does not mean we give it up. You may not transfer your rights under these terms without our written consent; we may transfer ours as part of a business sale.