Start with Lendarance with confidence and transparency
Lendarance operates in line with the laws that apply in Australia. We use methods built around operational transparency, data protection, information security and compliance with the rules that apply to technology services in this area.
Regulation does not remove investment risk and does not guarantee profit. Digital assets are exposed to market volatility and other risks.
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Regulation for the Australian market
Lendarance operates within the federal framework that governs digital assets and financial services in Australia, including the requirements administered by AUSTRAC and ASIC.
Registration and regulatory oversight in Australia
| Jurisdiction | Regulator | Registration / regulatory basis |
|---|---|---|
| Australia, federal level | AUSTRAC | Complies with Australian anti-money laundering and counter-terrorism financing requirements that apply to regulated services involving virtual assets. Registration details are confirmed on request. |
| Australia, federal level | ASIC | Complies with Australian financial services law and the licensing requirements that apply to regulated activity involving digital assets, where our services fall within that scope. |
| Australia, federal level | AFCA | Complies with the requirement to provide access to external dispute resolution. If we cannot resolve a complaint, you may take it to AFCA free of charge. |
AML and financial crime prevention
Lendarance maintains an AML/CTF program that includes customer checks, enhanced due diligence where needed, transaction monitoring, record keeping, mandatory reporting to the regulator and measures against financial crime.
We work to meet the obligations that apply to providers of virtual asset services in Australia. The detail of how we verify you is on the KYC / AML page.
ASIC and financial services regulation
Where digital assets or related services fall within the Australian financial services framework, the requirements that apply can include holding an Australian Financial Services (AFS) licence or an appropriate authorisation, together with obligations on client protection and disclosure.
We assess our services against those rules and tell you on the relevant pages where a product carries specific disclosure.
Transparency about regulation
Lendarance aims to maintain the registrations, permissions and compliance procedures that apply to the services it provides in each jurisdiction where it operates. If you want to confirm a detail, write to [email protected] and we will explain which rule applies and which team is responsible.
Regulation does not eliminate investment risk and does not guarantee profit. Prices of digital assets can move sharply in either direction. You should only use money you can afford to lose. Our Risk disclosure covers the main risks in full.
If you ever have a concern about how we have treated you, our Complaints page explains the process, including how to reach the Australian Financial Complaints Authority.