Getting started: your first steps on Lendarance
This guide takes you from nothing to a working dashboard in four steps. When you finish, you will have a secured account, a connected exchange, monitoring set up the way you like it and a clear idea of where to look each day.
Before you begin
You will need about twenty minutes, a smartphone for two-factor sign-in, an email address you check often and, for step 2, an account at a supported exchange. If you do not have an exchange account yet, your account manager can explain how to open one. Have a photo ID ready too, because you will need it to verify your identity before your first withdrawal.
Step 1: Register your account
Open the registration page and enter your name, email address and mobile number. Choose a password that you use nowhere else; a passphrase of four unrelated words is easier to remember than a jumble of symbols and just as strong.
Right after registering, switch on two-factor sign-in from Settings. An authenticator app is the better choice. Save the backup codes somewhere safe, offline if you can. Your account manager will call within 24 hours to say hello and help with the next steps.
Before you move on, check that the email address on your account is one you read every day, and that the mobile number is correct. Your account manager uses it to call you, and we use the email for security alerts. Use a device you control, not a shared or work computer, and keep your operating system and browser up to date.
- Create a password of at least 14 characters that you use only here.
- Turn on two-factor sign-in and store the backup codes.
- Take a minute to read the Terms of Use and the Risk disclosure.
Step 2: Connect a crypto exchange
The platform analyses markets and places trades through an exchange account that you own. Sign in to the exchange, open its API settings and create a new key. Give it permission to read balances and to trade. Do not tick the box for withdrawals.
Paste the key and secret into the connection screen in your dashboard. If the exchange lets you limit the key to certain IP addresses, add ours, which your account manager will give you. Remember the key is yours: you can delete it at the exchange to cut the link whenever you want.
A common mistake is to give the key more permissions than it needs. If a setting says “enable withdrawals”, leave it off. If you also see “transfer” or “margin” options, leave those off as well unless your account manager has explained why one is needed. After connecting, the dashboard should show your exchange balance within a minute. If it does not, re-check the key and secret for stray spaces.
- Name the key something recognisable so you can find it later.
- Test the connection with the simulator before using real funds.
- Delete old keys you no longer use.
Step 3: Set up analysis and monitoring
Choose the trading pairs you want the system to watch, for example Bitcoin against the US dollar or a share-based product. For each one you can set conditions such as the maximum amount per trade and when to pause.
Then decide how you want to hear from us. Alerts can go to email or the mobile app and cover large price moves, filled orders and changes in volatility. Start with fewer alerts than you think you need; you can add more after a week.
Think about limits at this stage, not after something goes wrong. Set a maximum amount per trade and a total amount you are willing to commit. Choose whether the system should pause on its own in highly volatile periods. You can change every setting later, but a good habit is to start conservative and loosen things only when you understand how the platform behaves.
- Pick two or three pairs to begin with rather than a long list.
- Note down why you chose each setting, so you can review it honestly.
- Use the simulator to see how the same settings would have behaved in past conditions.
Step 4: Review and manage your dashboard
The dashboard shows your balances, open positions, recent activity and the status of each strategy. The reports tab lets you export a history of activity for your records. Check it daily at first, then as often as suits you.
You can pause or change a strategy at any time from the same screen. If you want to practise first, switch to the simulator, which works with the same screens and no real money.
When you open the dashboard, look at four things first: your total balance, what is currently open, anything flagged in red and the audit history, which shows recent sign-ins and setting changes. Reports can be downloaded as files for your records or your tax agent. If a number on the screen puzzles you, hover over it for an explanation or ask your manager. Check that your phone has the latest app version if you use the mobile view.
- Review activity daily during the first two weeks.
- Withdraw a small test amount early to learn how the process feels.
- Keep a note of how much you deposited, so gains and losses are easy to measure.
Important notes
Nothing here is a promise of profit. Markets go down as well as up, automation can make losing trades as quickly as winning ones and you can lose all the money you deposit. Decisions about how much to deposit, which assets to watch and when to stop remain yours.
Use money you can afford to lose, and start small while you learn how the system behaves. If a setting is unclear, ask your account manager before you change it rather than guessing.
We will never ask you for your password, a two-factor code or your exchange API secret on the phone, in a chat or by email. If anyone does, end the conversation and tell us.
Quick checklist
- Unique password and two-factor sign-in on
- Exchange API key with no withdrawal rights
- Identity verified before first withdrawal
- Alerts switched on for large moves
- A loss limit you have written down
Recommended next pages
Crypto basics
Plain-English explanations of digital assets, price moves and volatility.
Fees and pricing
Every cost, in tables, before you deposit.
Deposit and withdrawal
Payment methods and timings in Australia.
Security
How to protect your account and API keys.
FAQ
Answers to common beginner questions.