A platform built on clarity, transparency and safety
Lendarance is a technology platform designed to help people interested in investing understand the market better and make more considered decisions.
We value clarity, transparency and safety. We want users to be able to act calmly even when markets move quickly, because they have the information, the analytical tools and a real person to ask when something is unclear.
We provide tools and information. We do not give personal financial advice, and we cannot promise any investment result.
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Company details
These details are identical on our Contact and Complaints pages.
| Trading name | Lendarance |
|---|---|
| Legal entity | [LEGAL ENTITY NAME] |
| Address | Level 4, 28 Furzer Street, Phillip ACT 2606, Australia |
| Support hours | Monday to Friday, 9:00 to 17:30 AET (excluding public holidays); account managers reachable around the clock |
| Responsible department | Client Support & Compliance |
| [email protected] | |
| Jurisdiction served | Australia |
Our mission
Many Australians would like their savings to work harder than a standard account allows, but they do not have the time to study charts, follow news across time zones or learn the vocabulary of professional traders. Our mission is to close that gap with automated analysis that is explained in plain English and backed by a person you can call.
We believe a platform earns trust by being specific. That means showing every fee before you confirm a transaction, explaining what the algorithm is and is not doing, publishing our risks in full, and telling you honestly that automation reduces effort but does not remove the chance of losing money.
In practice the mission turns into a short list of commitments: a named account manager for every new user, fees stated up front, security settings that are on by default, a complaints process that ends with an independent body if we cannot resolve the matter, and documentation that is written to be read.
Five years of building the platform
How the product has changed since the first working prototype.
- 2021
The first version of the analysis engine was built and tested internally on Australian dollar pairs and a short list of major digital assets. It tracked price, volume and volatility, and nothing else.
- 2022
The first public platform opened to a small group of users. We added a personal account manager for every new account after early users told us the setup was the hardest part.
- 2023
Automated risk controls arrived: the system can now pause activity when volatility moves outside set bands. The market simulator and the reporting section were added in the same release.
- 2024
Local payments came to the platform: Visa, Mastercard, PayPal, Apple Pay and Google Pay in Australian time zones, plus PayID transfers. Support hours were extended into evenings.
- 2025
We rebuilt the dashboard for mobile, added alert preferences and clearer exports of activity history, and published the full fee schedule on one page.